Our delivery partner is Delhivery courier. We consider customer satisfaction paramount and ensure that the orders you place are delivered on time and correctly. However, if you have faced any kind of bad behavior or inconvenience related to the delivery partner, we would like to inform you that we take it seriously.

If you are facing any problem during delivery, such as indiscipline, rudeness, or any other problem in delivery, please inform us immediately. You can send your complaints or problems to our email address complaint@ginnora.com . Our team will look into your complaint on priority and ensure a proper resolution.

Our aim is to provide the best service to every customer, and resolving your problems is our priority. We are constantly working to improve your experience. Please do not hesitate to give us your thoughts and suggestions, so that we can serve you even better.